Personal Information

We collect information you provide directly to us, such as when you:

• Contact us for consultations or quotes
• Book our services for events
• Subscribe to our newsletter
• Fill out contact forms on our website
• Engage with us on social media

Types of Information

• Contact Information: Name, email address, phone number, address
• Event Details: Event type, date, venue, guest count, budget
• Preferences: Color schemes, flower preferences, design styles
• Payment Information: Billing details (processed securely through payment providers)

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, links clicked)
• Location data (city/country level, not precise location)

We use the information we collect to:

• Provide and improve our floral design services
• Communicate with you about your events and bookings
• Send you relevant information about our services and promotions
• Process payments and maintain financial records
• Respond to your inquiries and provide customer support
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us provide services (payment processors, delivery services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through trusted providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes
• Withdrawal: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Our website and services may contain links to third-party websites or integrate with third-party services:

• Social media platforms (Instagram, Facebook, YouTube)
• Payment processors (Razorpay, PayPal)
• Analytics services (Google Analytics)
• Email marketing platforms

These third-party services have their own privacy policies. We encourage you to review their policies before providing any personal information.

If you have any questions about this Privacy Policy or our data practices, please contact us: